Insurity Interaction Platform

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Engage with policyholders and agents in any channel to increase online policy application conversions and provide better experiences.

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ChannelLess™ System

Interact with policyholders, claimants, and agents in any channel.

Co-browsing Tools

Ensure teams are on the same page by browsing sites together.

AI Bot Automation

Leverage AI to automatically pass interactions to a live rep.

Secure Messaging

Enable secure communications whenever on web and mobile.

Why Insurity Interaction Platform?

Drive underwriter and agent collaboration

Foster collaboration among underwriters and agents by seeing coverages and screens simultaneously. Increase efficiency by navigating through sites and applications with co-browsing.

Create more revenue opportunities

Increase submissions and conversions by guiding prospects through policy applications. Generate pipeline with onscreen communication tools that make it easier for policyholders to buy online.

Reduce customer servicing costs

Provide best-in-class customer service by assisting policyholders anytime, anywhere. Guide policyholders to make policy changes, pay bills, or file claims by seeing the same screen as them.

Resolve claims faster

Boost accuracy and completion of FNOL applications while reducing the number of calls per claim. Streamline claims processing by sending automatic claims updates.

Resources

Insurity Interaction Platform Solution Overview

Connect with policyholders and agents in any channel on a seamless digital engagement platform.

Glia and Insurity Partner to Enhance Claims Management Process for Customers and Agents

Learn how this partnership enables insurance organizations to enhance the customer experience.

Insurity AI Assistant Solution Overview

Eliminate policyholder wait times with Insurity AI Assistant, an always-on, AI-powered communication tool.

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